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Salesforce Classic vs. Lightning Experience – Where Are the Gaps?

Don’t get me wrong. I like Salesforce Lightning Experience. I LIKE it, but I don’t LOVE it…yet. The interface for Lightning Experience is definitely better, and more modern than Salesforce Classic. And I’ve noticed much needed speed improvements coming to Lightning. Lightning’s performance is almost living up to its name, finally. What is holding me Read more about Salesforce Classic vs. Lightning Experience – Where Are the Gaps?[…]

Downloading, Installing and Configuring the Salesforce Mobile App

To download and install the Salesforce1 Mobile App on your phone, go to this webpage and enter your phone number. Salesforce will then send you a link to install the application on your phone. You can also download and install the app directly, either from the iOS App Store (for Apple Devices) or from Google Play (for Android Read more about Downloading, Installing and Configuring the Salesforce Mobile App[…]

Switching Between Lightning Experience and Salesforce Classic

One early confusion point for new Salesforce learners is when they first log in. Most Trailhead Trails and many of my own lectures are geared toward Salesforce Classic, yet when you first log in to a free Salesforce Developer or Trailhead account, you default to Lightning Experience. What Salesforce should do at this point is Read more about Switching Between Lightning Experience and Salesforce Classic[…]

Registering for a Salesforce Certification Exam

There is a lot of mystery and confusion around the process of registering for Salesforce Certification exams. Although I do envision the day where Salesforce handles all of their certifications in-house via Trailhead, they are still partnering with WebAssessor as of right now. They are making inroads in moving some certification maintenance exams to Trailhead, Read more about Registering for a Salesforce Certification Exam[…]

Process Builder Welcome Page Disappears

I recently had a student ask if there’s a way to get the Process Builder Welcome Page back once you build your first Process in Salesforce. There are a lot of useful reference links on that page, and unfortunately, according to these release notes, once you build your first process, you can’t bring the welcome Read more about Process Builder Welcome Page Disappears[…]

TrailheaDx ’17 Playlist

Salesforce recently hosted their annual developer conference, called TrailheaDX ’17. The Salesforce Developers Youtube channel has posted a playlist of 138 videos from this awesome event. The playlist is full of 40 to 60 minute video sessions and presentations. You’ll see a lot of mentions of Einstein and Lightning, throughout. Here are some of my Read more about TrailheaDx ’17 Playlist[…]

How to Build Your Salesforce Resume

One challenge that those that are new to the Salesforce platform face, whether they are certified or not, is how to land your first Salesforce job. If you approach a company or a recruiter about a Salesforce Administrator or Developer opportunity, but do not have anything on your resume related to Salesforce, you will have Read more about How to Build Your Salesforce Resume[…]

New Features on Salesforce Certification Exams

We are coming up to the Summer ’17 Release of Salesforce. With each new release from Salesforce, the question comes up if these new features will be on the certification exam. I address this question in this video and provide my own opinion as to how Salesforce handles new features on exams, and how they Read more about New Features on Salesforce Certification Exams[…]

Why Salesforce Partner Companies Value Consultant Certifications Highly

I am often asked by current and prospective students what their job prospects are if they attain the Salesforce Administrator Certification, Sales Cloud Consultant Certification, Service Cloud Consultant Certification, Marketing Cloud Consultant Certification, Platform App Builder Certification, Platform Developer I and II Certifications, etc. I wanted to take a moment to discuss how to leverage Read more about Why Salesforce Partner Companies Value Consultant Certifications Highly[…]

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